SIM Pendidikan dan Perannya dalam Peningkatan Layanan Akademik: Studi Kasus di Universitas Prasetiya Mulya

Listiady Gustian; Maya Novita Sari; Nurkholifatul Maula; Sahrul Akbar

doi:10.21831/jamp.v12i2.83542

SIM Pendidikan dan Perannya dalam Peningkatan Layanan Akademik: Studi Kasus di Universitas Prasetiya Mulya

Listiady Gustian, Universitas Negeri Yogyakarta, Indonesia
Maya Novita Sari, Universitas Negeri Yogyakarta, Indonesia
Nurkholifatul Maula, Monash University, Australia
Sahrul Akbar, Universitas Cenderawasih, Indonesia

10.21831/jamp.v12i2.83542

Abstract

Tujuan penelitian ini adalah untuk menjelaskan peran SIM di Universitas Prasetiya Mulya dalam meningkatkan kualitas layanan akademik. Penelitian ini menggunakan pendekatan fenomenologi untuk memahami bagaimana individu, termasuk mahasiswa, dosen, dan staf layanan akademik, memandang penggunaan perangkat lunak SAP sebagai SIM pendidikan dalam layanan akademik di Universitas Prasetiya Mulya. Data dikumpulkan melalui wawancara terstruktur yang dilakukan secara daring, kemudian dianalisis menggunakan model Miles dan Huberman, yang meliputi tiga tahapan utama: kondensasi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi FIORI di Universitas Prasetiya Mulya telah memberikan kontribusi yang signifikan dalam mendukung fungsi administratif dan akademik, terutama dalam hal efisiensi operasional dan aksesibilitas layanan akademik. Meskipun demikian, masih diperlukan penguatan lebih lanjut dalam beberapa aspek, seperti peningkatan keamanan informasi guna melindungi data akademik, pengembangan fitur analitik untuk mendukung pengambilan keputusan berbasis data, serta optimalisasi perangkat keras dan perangkat lunak agar sistem dapat berjalan lebih stabil dan efisien. Dengan perbaikan ini, SIM diharapkan dapat semakin meningkatkan kualitas layanan akademik secara keseluruhan.

Keywords

SIM Pendidikan, Layanan Akademik, FIORI, Universitas Prasetiya Mulya

Full Text:

PDF

References

Agbatogun, A. O. (2013). Interactive digital technologies’ use in southwest Nigerian universities. Educational Technology Research and Development, 61(2), 333–357. https://doi.org/10.1007/s11423-012-9282-1

Ali, M. M. (2019). Impact of management information systems (MIS) on decision making. Global Disclosure of Economics and Business, 8(2), 83–90. https://doi.org/10.18034/gdeb.v8i2.100

Allen, D. K., & Fifield, N. (1999). Re-engineering change in higher education. Information Research, 4(3), 251–289. https://doi.org/http://informationr.net/ir/4-3/paper56.html

Badrudin, B., Khusnuridlo, M., & El Wahyu, M. Z. (2022). The influence of learning management information system and service quality on the customer satisfaction of Ruangguru application. Cypriot Journal of Educational Sciences, 17(1), 148–158. https://doi.org/10.18844/cjes.v17i1.6692

Baker, C., Mn, R. N., Wuest, J., & Noerager, P. (1992). Method slurring: the grounded theory/phenomenology example. Joumal of Advanced Nursing, 17(11), 1355–1360. https://doi.org/10.1111/j.1365-2648.1992.tb01859.x

Balaban, I., Mu, E., & Divjak, B. (2013). Development of an electronic Portfolio system success model: An information systems approach. Computers and Education, 60(1), 396–411. https://doi.org/10.1016/j.compedu.2012.06.013

Berdik, D., Otoum, S., Schmidt, N., Porter, D., & Jararweh, Y. (2021). A Survey on Blockchain for Information Systems Management and Security. Information Processing and Management, 58(1). https://doi.org/10.1016/j.ipm.2020.102397

Bober, M. (2001). School information systems and their effect on school operations and culture. Journal of Research on Technology in Education, 33(5), 1–11.

Camblin Jr, L. D., & Steger, J. A. (2000). Rethinking Faculty Development. Higher Education, 39(1), 1–18. https://doi.org/http://www.jstor.org/stable/3447904

Davis, G. B., & Olson, M. H. (1985). Management information systems: Conceptual foundations, structure, and development. McGraw-Hill.

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., Raman, R., Rana, N. P., Sharma, S. K., & Upadhyay, N. (2020). Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International Journal of Information Management, 55. https://doi.org/10.1016/j.ijinfomgt.2020.102211

Echeverría, M. A. M., Santana-Mancilla, P. C., & Cazares, V. M. D. la R. (2012). An Educational Management Information System to Support Institutional Planning at the University of Colima. Procedia - Social and Behavioral Sciences, 55, 1168–1174. https://doi.org/10.1016/j.sbspro.2012.09.611

Fulmer, C. L. (1995). Maximizing the Potential of Information Technology for Management: Strategies for interfacing the Technical Core of Education. In B.-Z. Barta, M. Telem, & Y. Gev (Eds.), IFIP Advances in Information and Communication Technology. Springer. https://doi.org/https://doi.org/10.1007/978-0-387-34839-1_1

Habib, M. N., Jamal, W., Khalil, U., & Khan, Z. (2021). Transforming universities in interactive digital platform: case of city university of science and information technology. Education and Information Technologies, 26(1), 517–541. https://doi.org/10.1007/s10639-020-10237-w

Hanna, D. E. (2003). Eleven Strategic Challenges for Higher Education BUILDING a LEADERSHIP VISION. Educational Review, 38(4). https://er.educause.edu/articles/2003/7/building-a-leadership-vision-eleven-strategic-challenges-for-higher-education

Hasan, M. K., Habib, A. A., Shukur, Z., Ibrahim, F., Islam, S., & Razzaque, M. A. (2023). Review on cyber-physical and cyber-security system in smart grid: Standards, protocols, constraints, and recommendations. Journal of Network and Computer Applications, 209(23). https://doi.org/10.1016/j.jnca.2022.103540

Indrajit, R. E., & Djokopranoto, R. (2006). Manajemen perguruan tinggi modern (A. H. Triyuliana, Ed.). Andi.

Kartiwa, A. (2002). Akuntabilitas dan standarisasi kualitas perguruan tinggi swasta di daerah. EDUCARE: Jurnal Pendidikan Dan Budaya, 1(2). https://jurnal.fkip.unla.ac.id/index.php/educare/article/view/10

Kirilchuk, S., Reutov, V., Nalivaychenko, E., Shevchenko, E., & Yaroshenko, A. (2022). Ensuring the security of an automated information system in a regional innovation cluster. Transportation Research Procedia, 63, 607–617. https://doi.org/10.1016/j.trpro.2022.06.054

Levin, R. I., Kirkpatrick, C. A., & Rubin, D. S. (1982). Quantitative approaches to management (5th edition). McGraw-Hill.

Martins, J., Branco, F., Au-Yong-Oliveira, M., Gonçalves, R., & Moreira, F. (2019). Higher education students perspective on education management information systems: An initial success model proposal. International Journal of Technology and Human Interaction, 15(2), 1–10. https://doi.org/10.4018/IJTHI.2019040101

Melnyk, O., Onyshchenko, S., Onishchenko, O., Shumylo, O., Voloshyn, A., Koskina, Y., & Volianska, Y. (2022). Review of Ship Information Security Risks and Safety of Maritime Transportation Issues. TransNav, 16(4), 717–722. https://doi.org/10.12716/1001.16.04.13

Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage Publications Inc.

Muhadjir, N. (1993). Metodologi penelitian kualitatif: Pendekatan positivistik, rasionalistik, phenomenologik, dan realisme metaphistik, telaah studi teks dan penelitian agama. Rike Sarasin.

O’Brien, J. (2005). Introduction to information system (12th edition). McGraw Hill.

OECD. (2018). Number of students (indicator). Tertiary 1995–2016. https://doi.org/10.1787/efa0dd43-en

Ramsden, P. (2004). Learning to lead in higher education. RoutledgeFalmer.

Raymond, M. Jr. (1990). Information systems. Macmillan Publishing Company.

Santoso, B., Hikmawan, T., & Imaniyati, N. (2022). Management Information Systems: Bibliometric Analysis and Its Effect on Decision Making. Indonesian Journal of Science and Technology, 7(3), 583–602. https://doi.org/10.17509/ijost.v7i3.56368

Seagraves, L., & Kenesson, S. (2007). The impact of ICT in schools-a landscape review Professor Rae Condie and Bob Munro. http://www.becta.org.uk/publications

Selvi, K. (2008). Phenomenological approach in education. In A. T. Tymieniecka (Ed.), Education in Human Creative Existential Planning (Analecta Husserliana, Vol. 95). (In A. T. Tymieniecka). Springer.

Siagian, S. P. (2009). Sistem informasi manajemen. PT Bumi Aksara.

Sprague, R. H., & Carlson, E. D. (1982). Building effective decision support systems. Prentice-Hall.

Sugiyono. (2019). Metode penelitian pendidikan: Pendekatan kuantitatif, kualitatif, dan R&D. Alfabeta.

Tarafdar, M., & Gordon, S. R. (2007). Understanding the influence of information systems competencies on process innovation: A resource-based view. Journal of Strategic Information Systems, 16(4), 353–392. https://doi.org/10.1016/j.jsis.2007.09.001

Tolley, H., & Shulruf, B. (2009). From data to knowledge: The interaction between data management systems in educational institutions and the delivery of quality education. Computers and Education, 53(4), 1199–1206. https://doi.org/10.1016/j.compedu.2009.06.003

Välimaa, J., & Hoffman, D. (2008). Knowledge society discourse and higher education. In Higher Education (Vol. 56, Issue 3, pp. 265–285). https://doi.org/10.1007/s10734-008-9123-7

Vicent, L., Villagrasa, S., Fonseca, D., & Redondo, E. (2015). Virtual Learning Scenarios for Qualitative Assessment in Higher Education 3D Arts. Journal of Universal Computer Science, 21(8), 1086–1105. https://doi.org/10.3217/jucs-021-08-1086

Visscher, A. J. (1994). A fundamental methodology for designing management information systems for schools. Journal of Research on Computing in Education, 27(2), 231–249. https://doi.org/10.1080/08886504.1994.10782130

Watson, H. J., Caroll, A. B., & Mann, R. I. (1987). Information systems for management. Busiess Publications Inc.

DOI: https://doi.org/10.21831/jamp.v12i2.83542