The paper is presented in the journal Efficiency Volume XIV begins with the idea of the importance of office layout to produce the effectiveness of office work. A series of work in an office can be completed quickly and precisely if the office space is properly arranged according to the work flow. A systematic arrangement of workspace according to the order of work can support the achievement of work effectiveness in the office.

The next article discusses the role of non-verbal communication in supporting the professionalism of the secretary. Secretary as a profession whose job is to deal with other parties, is required to have good communication skills. A secretary is not only required to master verbal communication skills, but also must master non-verbal communication skills. Non-verbal communication is needed to strengthen and clarify messages from communicators to communicants. Furthermore, the findings of research results on the influence of knowledge and religious orientation on interest in becoming a customer of Islamic Mini Bank FE UNY are presented. In addition, the findings of research on the implementation of electronic archive management systems in Yogyakarta city government offices are also presented. This paper presents information about the implementation of electronic records management systems by government agencies within the Yogyakarta city government. The last paper presented discusses the role of administration in building a character society. The character crisis that hit the generation of the Indonesian nation must be overcome with various disciplines. This paper presents the idea of building a society of character through the discipline of administration.
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